What to Expect
We are a sustainable clinic, which means: whatever is used in your treatment is recycled and repurposed into useful objects – performing useful tasks and not going to landfill. (Sustainable clinics is working on recycling our needles – not quite there yet). Sustainable clinics are socially minded as well as very clever. There is a $2 fee added to service visits to pay Sustainable clinics in their mission. To see how this remarkable business is changing clinic & salon practice visit www.sustainableclinics.org
Are you a new client? if you can, please arrive 15 minutes prior to your appointment as we have paperwork (well an IPAD form – as we are sustainable) for you to fill out. You can then relax and enjoy a welcome drink.
Running late? If you are running late for an appointment, please let us know and we will make every effort to accommodate you, however, there is usually someone booked in after you, so your treatment may need to be completed at the scheduled time.
You can park for free. We have free off-street parking on Wallace Street, if this is full you can park free on Wallace Street or immediately out the front on Gympie Road. Do not worry there is not actually a two-hour limit.
Our cancellation policy – We have booking deposits for some of our treatments and consultations to book out the room for your treatment. Sorry, any cancellation of appointments advised with less than 24 hrs notice will forfeit the deposit paid.
Gift Cards you can buy gift cards. Available from $100 and valid for 12 months, you are welcome to drop in, call us or purchase online.
How to book?– you can book online, call, email or drop in.