What to Expect @ Pearl
We are a sustainable clinic, which means 95% of everything used in your treatment is recycled and repurposed into useful objects instead of landfills. Sustainable Clinics is working on recycling our needles, but they are not quite there yet. There is a $2 fee added to service visits to pay Sustainable Clinics in their mission. To see how this remarkable business is changing clinic & salon practice, visit www.sustainableclinics.org.
Are you a new client? If you can, please arrive 15 minutes before your appointment as we have paperwork (well, an IPAD form) for you to fill out. You can then relax and enjoy a welcome drink.
Running late? If you are running late for an appointment, please let us know, and we will make every effort to accommodate you. However, someone is usually booked in after you, so your treatment may need to be shortened to finish on time.
You can park for free. We have free off-street parking on Wallace Street. You can park on Wallace Street or immediately out the front on Gympie Road if this is full. Do not worry; there is not actually a two-hour limit.
Gift Cards: Available from $100 and valid for 12 months, you are welcome to drop in, call us or purchase online.
Our cancellation policy: Most of our consultations are complimentary. However, we have booking deposits for some of our treatments. Sorry, any cancellation of these appointments advised with less than 24 hrs notice will forfeit the deposit paid.